Terms of Service

Last updated: 20 September 2026

These terms govern your use of SuiteProtect (the "Service"), operated by [LEGAL ENTITY]. By creating an account you accept them on behalf of your organisation.

The Service

SuiteProtect provides device monitoring and inventory, remote access, server hardware monitoring and Apple device management through a web portal, agents and collectors.

Trials and billing

Each service can be tried free for 30 days with a limited number of licences. Paid subscriptions are billed per device or per server, monthly or yearly, in advance. You can change your licence count or cancel from the billing page; fees already paid are not refunded unless required by law. Prices exclude taxes.

Your responsibilities

• Install agents and collectors only on systems you own or are authorised to manage.
• Obtain any consent required from the users of monitored or remotely accessed devices.
• Keep your credentials secure and your account information accurate.
• Do not use the Service unlawfully, or to access systems without permission.

Availability

We work to keep the Service available and secure but provide it "as is", without a guaranteed uptime level unless agreed separately in writing.

Liability

To the extent permitted by law, our total liability is limited to the fees you paid in the 12 months before the claim, and we are not liable for indirect or consequential loss.

Termination

You may close your account at any time. We may suspend accounts that are unpaid or that breach these terms.

Governing law

These terms are governed by the laws of [JURISDICTION].

Contact

[LEGAL ENTITY], [ADDRESS]. Email: info@suiteprotect.com